Bruno answers your company's calls and website chats: booking service appointments, triaging emergencies to the on-call service, recording quote requests and callbacks. On site, over lunch and on Sunday evenings — in German, French, Italian and English. You stay on the tools instead of on the phone.
Brunner Haustechnik, grüezi! How can I help you?
Our boiler is dripping — not badly, but it won't stop.
Good thing you called. Is it just dripping, or is water running out? To be safe, turn down the main valve a little if you can find it.
Just dripping. Does someone need to come today?
That's not an emergency — the plumbing team has a slot free tomorrow at 8 am. Shall I book it for you? Then I just need your name and address.
Try it yourself – give us a call:
☎ 044 505 55 58
You speak directly with the AI – just like with a person. Bruno understands Swiss German and answers in 4 national languages – plus over 50 more.
On a job, on site, on holiday: every call is answered – no busy signal, no “call back tomorrow”.
The boiler drips on Sunday evening, the heating fails at Christmas. Bruno picks up – and triages correctly right away.
If you don't pick up, the job goes to the next name in the phone book. Bruno records every enquiry – callback number included.
German, French, Italian, English – and over 50 more. Bruno automatically answers in the caller's language.
Talk or chat with Bruno and book a service appointment with the fictional “Brunner Haustechnik AG” — with the plumbing, heating or electrical team. Your appointment appears in the live schedule seconds later — exactly how it will look in your business.
Demo calendar: entries show first name and initial only and are deleted automatically after 24 hours. Refreshes itself every 5 seconds.
So you can test Bruno realistically, in this demo he works for the fictional Brunner Haustechnik AG: with service hours, on-call emergency duty, guide prices and three team calendars. Ask Bruno anything you would ask your own business.
Bruno books, records and answers the everyday questions.
Every call becomes a cleanly recorded report.
We analyse your processes: teams, service area, on-call organisation, typical calls. Free and without obligation – happily with the boss or office manager directly.
We build your Bruno on a Swiss AI platform – with your service hours, teams and emergency rules. Swiss hosted, FADP-compliant.
Joint test calls with the team, fine-tuning, then activation on your number and website chat. After that we keep optimising with you.
From the same Swiss ecosystem
The phone is covered — but who actually writes the site report after the last job? Suisse Notes automatically turns site meetings, acceptance inspections and sessions into finished reports and minutes — directly in your own Word template, with open items and owners. FADP-compliant on Swiss servers.
And for on the road: the Suisse Notes Pro — an AI recorder the size of a credit card. Attached magnetically to your smartphone, it records site walk-throughs, acceptance inspections and client talks crystal-clear — thanks to a vibration-conduction sensor even phone calls without any speaker. 36 hours of battery, 64 GB, aluminium, dust-proof in credit-card format: it outlasts any day on site.
Bruno's take: “That way the report is done before the morning break is over.”
Yes — that's his most important job. Bruno asks targeted questions: is water running out or just dripping? Is there a smell of gas? In real danger he immediately gives the right emergency number or your on-call service – for everything else he books a regular appointment. We define the triage rules together with you.
No. At most Bruno gives guide prices (“depending on the work involved”) and records the enquiry properly: what, where, preferred time frame. For anything bigger he arranges a free site visit right away – the quote is yours to make.
Bruno reacts in two stages: for danger to life or fire, 144 or 118 immediately; for a smell of gas, leave the building and touch no switches. For trade emergencies like a burst pipe he gives out your on-call number around the clock – and can add the crucial tip first: turn off the main valve.
Bruno transparently introduces himself in every conversation as the company's digital assistant – and sounds natural and down-to-earth doing it. Call the demo number and judge for yourself.
German, French, Italian and English actively – and over 50 more languages, automatically in the caller's language. He understands Swiss German without difficulty and answers in standard German. With an international clientele that lowers the barrier enormously.
The solution runs on a Swiss platform, is hosted in Switzerland and is FADP-compliant. The business can see all transcripts and statistics at any time – and keeps full control over the schedule and the knowledge base.
Set-up by 4Focus plus a fixed monthly subscription with included call minutes – transparent and without hidden costs. For comparison: Bruno costs less per month than a single missed job. As a pilot business in your region you benefit from preferential terms.
Call the demo or arrange a free consultation right away. We'll show you how Bruno sounds for your business – down-to-earth, reliable and around the clock.