Patricia answers your municipality’s calls and website chats: opening hours, responsibilities, waste collection dates, room bookings, reports to the works yard. Evenings and weekends too — in German, French, Italian and English. Your front-desk team gains time for the cases that truly need people.
Municipality of Musterwil, grüezi! How can I help you?
We’re moving to Musterwil on Saturday — what do we need to bring to register?
A warm welcome! You have 14 days to register. Please bring your ID, rental contract and proof of health insurance — plus the family record book for children.
Thanks! And when is the front desk open?
Monday to Friday 8:30 to 11:30 am, plus Thursdays until 6:30 pm. I’ll gladly email you the checklist — good luck with the move!
Try it yourself – call now:
You’ll talk directly to the AI – just like to a person. Patricia understands Swiss German and replies in 4 national languages – and over 50 more.
Even when the whole team is at the citizens’ assembly: every call gets answered – no waiting loop.
New residents, working people, club presidents: most call exactly when the desk is closed. No longer a problem.
Every request lands instantly as a structured email with the right department – callback number included.
German, French, Italian, English – and over 50 more. Patricia automatically replies in the caller’s language.
Talk or chat with Patricia and book a room in the fictional municipality of Musterwil — Gemeindesaal (community hall), Mehrzweckhalle (multi-purpose hall) or Sitzungszimmer (meeting room). Your booking appears in the schedule seconds later — exactly as it will in your municipality.
Demo calendar: entries are publicly visible (surname abbreviated) and are deleted automatically after 24 hours. Refreshes itself every 5 seconds.
So you can test Patricia realistically, in this demo she works for the fictional municipality of Musterwil: with opening hours, a fee list, a waste collection calendar and three bookable rooms. Ask Patricia anything you would ask your own administration.
Patricia informs, explains and takes orders.
Every call becomes a cleanly recorded report.
We analyse your processes: desk hours, departments, on-call organisation, typical requests. Free and without obligation – gladly directly with your municipal clerk.
We build your Patricia on a Swiss AI platform – with your opening hours, fees, forms and responsibilities. Swiss hosted, FADP-compliant, fit for official secrecy.
Joint test calls with the administration, fine-tuning, then activation on your number and website chat. After that we keep optimising with you.
From the same Swiss ecosystem
The phone is covered — but who actually writes the minutes of the council meeting at 10:30 pm? Suisse Notes automatically turns council, commission and citizens’ assembly meetings into finished minutes — right in your own Word template, with agenda items and resolutions. FADP-compliant on Swiss servers — for municipalities even on-premise in your own municipal network on request, thanks to Suisse Notes’ dedicated e-government track.
And for the road: the Suisse Notes Pro — an AI recorder in credit-card format. Magnetically attached to your smartphone, it records on-site inspections, building acceptances and forest walkthroughs crystal clear — and thanks to its vibration conduction sensor even phone calls without any speaker. 36 hours of battery, 64 GB, aluminium, 112 languages: it outlasts any budget debate.
Patricia’s take: “That way the minutes are done before everyone gets home.”
No, as a matter of principle. Patricia never discloses personal data, register entries or third-party matters – not even “just to confirm”. For such requests she refers to the front desk with identification. Official secrecy and data protection are firmly anchored in her rules.
Patricia transparently introduces herself in every conversation as the municipality’s digital assistant – while sounding natural and friendly. Call the demo number and judge for yourself.
Patricia recognises urgent reports and immediately provides the relevant on-call or emergency number – around the clock. All other reports arrive as structured emails with the right department.
German, French, Italian and English actively – and over 50 more languages automatically in the caller’s language. She understands Swiss German effortlessly and replies in standard German. Especially for residents with a migration background, this lowers the barrier enormously.
The solution runs on a Swiss platform, is hosted in Switzerland and is FADP-compliant. The administration can view all transcripts and statistics at any time – and keeps full control over the knowledge base.
Setup by 4Focus plus a fixed annual subscription with included call minutes – budgetable and without hidden costs. We provide all documents for your proposal to the municipal council. As a pilot municipality of your region you benefit from preferential terms.
Call the demo or book a free consultation right away. We’ll show you how Patricia sounds for your municipality – and deliver the documents for the municipal council along with it.
